99.9% Uptime Guaranteed!

We guarantee that your site will be up 99.9% of the time we host it. This guarantee includes both network and server failures. If your site isn't up 99.9% in any one month we will issue a service credit to your account for the month.

If your shared has a physical downtime that is not within the 99.9% uptime, you may receive one month of credit on your account. Approval of the credit is at the discretion of GriotSites dependent upon justification provided. Third party monitoring service reports may not be used for justification due to a variety of factors including the monitor's network capacity/transit availability. The uptime of the server is defined as the reported uptime from the operating system and the Apache Web Server which may differ from the uptime reported by other individual services.
 
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