There are many reasons why a domain name may not be resolving to the server (i.e. when people enter a domain and do not arrive at the correct server). This guide offers troubleshooting tips for overcoming typical domain resolution issues and also gives a simplified explanation of how DNS works.

First, let's deal with the obvious. Is your account up-to-date? If your payments are not made on time, your domain will be put in a "suspension" mode. If you feel that this may be the issue, please contact support or visit our "go Green" Client Area to make a payment and restore your account.

Have you been sited for any account or server violations? You would have received an email to alert you of any violations and how to resolve the issues.

Check Nameservers

You can check your Nameservers with a free online tool that will allow you to view domain DNS, including nameservers here.

You can also view the correct nameservers in a variety of places, including the GriotSites welcome email and the cPanel for Shared web hosting accounts.¨

Make sure the domain is registered and not expired; this can be checked with a Whois lookup tool. If the domain is expired, it will need to be renewed. If it is not registered, it will need to be registered.
Testimonials from Our Clients
Chat Live With a Web Specialist Agent
Register your domain icon
GriotSites.com banner
Awesome Sales & Support (888) 600-2011
You are Here:
Educating Website Owners is Our Business!
Login to your cpanel account
Login to your billing account
Return home
SiteMap - You Are Here
Chat Live With a Web Specialist
Chat Live With a Web Specialist
Educating Website Owners is our Business. Get Webucated Today!
Griot International, LLC™
Phoenix, AZ 85043
(888) 600-2011
Proudly Designed by GriotSites Properties Seal
* .

Third-party logos and marks are registered trademarks of their respective owners. All rights reserved.
About Us       Help          Search      Affiliate       Support
GriotSites Facebook Icon
Up Arrow
GriotSites Twitter Icon
View Our SiteMap
Use of this web site constitutes acceptance of the www.griotinternational.com Terms of Use and Privacy Policy.
Griot Sites™ and Griot International™ logos are trademarks and/or registered trademarks of Griot International LLC™ in the United States and/or other countries.
Griot Sites™ Copyright © 2014-17 - Problems with this site? Contact us @ website@griotsites.com