Trace Route allows you to trace the route from the server your site is on to the computer you are accessing cPanel from (i.e. the number of servers and what servers your data must pass through to get to your site). This is helpful in determining any network connection issues from your location to your server.

To perform a domain lookup or a Trace Route:

Log into cPanel.
In the Advanced section, click the Network Tools icon.

To look up information on any domain, enter the domain (e.g. into the text box under Domain Lookup, and click Look Up. This will display information regarding the domain registrar and current DNS settings.

To perform a Trace Route to your specific server from your location, click the Trace button under Trace Route.

Trace Route for Shared and Reseller Servers

The ability to do a trace on shared and reseller servers has been disabled. The following message will be displayed when trying to implement a trace within cPanel:

Trace Route is only offered through our cPanel, but there are other programs out there that you can download and use. We found one for you to check out. Click here to perform a free Trace Route.
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