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GriotSites™ wants to make it easy for you to transfer your site to your new hosting account. We can transfer Web Property files, databases, scripts, and one free domain registration transfer.

If you wish to transfer your domain registration to us (other than the free one), please click here.

GriotSites™ provides free transfers for new accounts within 30 days of signup and two newly upgraded accounts. For upgraded accounts, the upgrade must be inter-server to qualify. An intra-server transfer is a transfer between accounts on the same server. Please note that downgraded accounts do not qualify for free transfers.

Furthermore, free migration services are only offered for "as-is" transfers of website content and data with no updates to the site configuration, aside from database connection details. Copying an existing site to a new domain or changing the URL of an existing site would NOT be free.

If you are unsure about your eligibility for a free transfer, please submit a ticket to the support department with a description of what you need. Depending on which type of account you sign up for, the number of free transfers we offer varies.

Did you know upgrading from a hosting plan of the same type usually does not require a server move and therefore does not need a transfer?

For example, upgrading a Shared hosting account from Bronze to Gold does not involve moving any files; instead, you are allocated more resources. Transfers are only required for upgrades to a different type of hosting, like going from Shared to Reseller.

Shared Account Transfers

Please submit the online form to initiate your Web Property content transfers.

We can move your content and databases for one website or cPanel over from another host.

What If I do not Qualify for a Free Transfer, but I Still Want My Sites Moved?

Even if you do not qualify for a free transfer from our support team, we can still move your sites. We will provide you with a price quote. To request a quote, please submit a ticket to our support department. Please Note: We cannot provide quotes over our phone or chat support.

Are There Any Sites that Simply cannot Move?

Unfortunately, there are some sites that absolutely cannot be moved due to technical limitations. Our current list of sites/hosts which we cannot transfer from are as follows:

VistaPrint         Website Tonight
Google Sites    Microsoft Office Live Small Business / Office 365
Intuit   Wix

Also, we cannot transfer from hosts that do not allow access to your website files (typically by FTP) and/or databases and/or the data in those databases. Without access, we cannot copy and transfer your site.

Because different hosts have different structures, we may not be able to transfer all of the content from your old host.  For example, we often can transfer the website itself, but not always the email.  This chart below helps identify what can be transferred for common hosts.

Types of Transfers

There are three types of transfers that can occur when migrating your current hosting plan over to a new hosting plan. Please refer to the sections below for a more detailed explanation of inter-server transfers, intra-server transfers and manual transfers.

Inter-Server Transfers
An Inter-server transfer is a transfer between two physical servers. An example of this is moving from an old hosting account to a new account at; To qualify for a free transfer, the inter-server upgrade must be to a plan with an equal or higher cost.

An intra-server transfer is a transfer between accounts on the same server.  These are "in-place" upgrades in which no files are moved and the limits of your account are simply raised.

Manual Transfers
Manual transfers include most things that are not cPanel to cPanel transfers. Additionally, this includes work such as splitting addon domains into cPanel accounts. A few examples are: transferring from a host without cPanel, moving addon domains into new cPanel sub-accounts, moving addon domain to addon domain, moving cPanel account to addon domain, moving addon domain to cPanel accounts and anything that cannot be packaged and then restored with no additional work.

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